Sales/Marketing Best Practices | compli.com

The Federal Trade Commission Act (FTC Act) prohibits organizations from engaging in unfair or deceptive acts or practices with respect to selling and marketing of products and services.

These policies and procedures are designed to limit risk and ensure all employees are compliant in these areas:

• Adverse Action (Training and Policy)
• 553 Retail Installment Sales
• Advertising and Disclosures
• Best Credit Practices
• Consumer Leasing Act/Regulation M
• Credit Application Process
• Equal Credit Opportunity Act/Regulation B
• Fair Credit Reporting Act
• Federal Do-Not-Call Rules
• Federal Do-Not-Fax and Do-Not-Email Rules
• FTC: Used Car Rule and Federal Odometer Act
• Magnuson-Moss Warranty Act
• Media Response
• Packing and Menu Selling Prevention
• Proper Desking Practices
• Spot Delivery/Re-contracting
• Truth in Lending and Leasing (Regulation Z)
• Unfair and Deceptive Acts and Practices
• Vehicle History Disclosures