Sales/Marketing Best Practices | Compli.com

The Federal Trade Commission (FTC) prohibits organizations from engaging in unfair or deceptive acts or practices with respect to the selling and marketing of products and services.  Congress has enacted numerous laws implemented through FTC regulations that set forth the rights of consumers in retail transactions. 

To help organizations comply with the law, Compli has created a repository of FTC rules, regulations and industry best practices that govern sales and marketing practices directed at consumers.

Topics covered in the Compli Best Practices Program include:

• Adverse Action (Training and Policy)
• 553 Retail Installment Sales
• Advertising and Disclosures
• Best Credit Practices
• Consumer Leasing Act/Regulation M
• Credit Application Process
• Equal Credit Opportunity Act/Regulation B
• Fair Credit Reporting Act
• Federal Do-Not-Call Registry and Rules
• Federal Do-Not-Fax and Do-Not-Email Rules
• FTC: Used Car Rule and Federal Odometer Act
• Magnuson-Moss Warranty Act
• Media Response
• Packing and Menu Selling Prevention
• Proper Desking Practices
• Spot Delivery/Re-contracting
• Truth in Lending and Leasing (Regulation Z)
• Unfair and Deceptive Acts and Practices
• Vehicle History Disclosures