Our partners from Hudson Cook stopped by The Smart Compliance Blog to talk about texting and the TCPA. Here’s what they had to say… The Telephone Consumer Protection Act has the power to ruin whatever it touches, even something as beloved as ice cream. Its consent requirements are divorced from reality, and its penalty structure […]
If you don’t want to deal with a legal fight in the aftermath of harassment, don’t let workplace harassment happen in the first place. Here are 5 tips from attorney Steve Roppolo on how to do just that. “It was just a joke!” “I didn’t mean anything by it.” “No one’s ever complained before…” There […]
Run a business long enough and eventually you’ll make a mistake. Make enough mistakes and—eventually—a consumer will complain. …Unless you’re really, really lucky, right? Not quite. Perhaps it’s time to shift the way we think about consumer complaints and start considering how an organization might actually be fortunate to receive one. While a complaint can […]
There’s a right way and a wrong way to handle a workplace harassment claim. The right way, as we examined in the Harassment Suite, involves a comprehensive policy, quick action, detailed reporting, objective investigators, and controls in place to protect employees’ privacy. The wrong way? Allowing or encouraging anyone to retaliate against the individual(s) making […]
Learn why old-fashioned ideas about primary caregivers hurt organizations, and why employers stand to gain from taking another look at their parental leave policy. The birth of a child is a cause for celebration. For employers, however, it can also be the beginning of a cause of legal action. A recent article in Harvard Business Review […]
What keeps a regulatory attorney up at night? Host Kynzie Sims posed that question to our friend and collaborator Eric Johnson during a recent episode of the Smart Compliance Podcast. The two chat about the compliance issues Eric wishes more organizations looked out for. KYNZIE SIMS: Are there compliance issues that keep you up at night? ERIC […]
Many consumers are opting to take out point of sale loans instead of using credit cards. Learn why and what this trend means for the consumer lending industry at large. When you spend your time worrying about compliance, it can be easy to forget that regulations aren’t the only driving force in the consumer lending […]
In the past few months here on the Smart Compliance Blog, we’ve focused a great deal of attention on workplace harassment. Influenced by recent news stories, and using guidance from the Equal Employment Opportunity Commission, we’ve taken a deep dive into the topic, exploring everything from harassment detection to prevention to response. Download This Infographic […]
You’ve heard the news and read the horror stories. You may have even experienced one yourself. Data breaches, phishing attempts, distributed denial of services attacks, and other cyber security threats have reached an all-time high. Cyber security preparedness, on the other hand… Yes, despite the current global threat level—which, on a scale from green to […]
When asked which type of Equal Employment Opportunity Commission (EEOC) complaint is the most common, many assume that disgruntled employees file race, gender, or disability EEOC charges with the most frequency. However, the most common EEOC charged filed in the last few years has been the charge of retaliation. Charges for allegations of workplace retaliation […]
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