On the unfortunate chance your company’s subject to CFPB’s supervision and examination, you need to know what you’re getting into. The CFPB created a 924 page manual (version 2, released in October 2012) so that companies could be clear on what to expect – clear as mud, right? Tucked into that tome is a handy […]
About Brett Safford
Posts by Brett Safford:
Who doesn’t love straight talk from an attorney? One of my favorite aspects of our Definitive Guide to Workforce Compliance for Dealers are the interviews. Along with infographics and worksheets, we had the opportunity to record conversations with industry-leading HR, compliance, and legal experts, and their insights are the kind you don’t hear every day.
We love getting feedback from our customers. Frequently, the comments we receive don’t just help us improve our product, but give us a sense of some the larger issues and trends facing the industries we serve. For instance, here’s one recent customer quote that really stuck out to me:
A lot can change in 15 years. Just ask Michael Benoit, Chairman of Hudson Cook, LLP.
The CFPB releases a Monthly Complaint Report which provides high level insight on consumer complaint trends for 11 products including consumer loans. According to Compliance Week, of the over 1 million public complaints the top 100,00 are about debt collector’s harassing and deceptive tactics.
“The customer is always right” is no longer just a common business principle, but a regulatory imperative.
Our partners from Fisher Phillips stopped by this week to keep us all current on the legal maneuvering of the US Department of Labor between the federal District Court and the Fifth Circuit Court of Appeals over salary-related changes in the federal Fair Labor Standards Act’s “white collar” exemption requirements. Here’s the scoop: