We polled attendees from our recent webinar on changes to fair lending compliance in light of the new administration (It was a hot webinar, catch the replay, if you missed it).
The latest corporate compliance news around the topic of Fair Lending. CFPB, DOJ, FTC – tools and insights to keep you out of these regulators’ crosshairs.
Remember a time before the CFPB? Believe it or not, everyone’s favorite regulatory agency (read those last few words in whatever tone you’d like) is only 5 years old. But where we are in the Consumer Financial Protection Bureau’s overall saga is hard to say. President Donald Trump has expressed skepticism toward the agency, and […]
Cost savings is such a sweet, yet sensible phrase. In an industry that is experiencing a downward trend in return on assets (ROA) and pre-tax margin, liek we’re seeing in auto finance,then cost savings is a must. Pre-tax margin indicates the profitability of an industry and ROA is an indicator of how effective management is […]
Hudson Cook stops by the Smart Compliance Blog this week, where Allen Denson and Lucy Morris give us their take on the state of regulations in 2017. Here’s what they had to say:
You’ve probably heard a lot recently about cars that drive themselves. But what about vehicles that turn themselves off?
Try before you buy works well for most things, like samples at a grocery store, mattresses, even neighborhoods. The promise is the same, try us because we know you’ll like us. So, you snack on that new cracker, you sleep on the queen matress for a month, and you spend a weekend in a condo […]
On the unfortunate chance your company’s subject to CFPB’s supervision and examination, you need to know what you’re getting into. The CFPB created a 924 page manual (version 2, released in October 2012) so that companies could be clear on what to expect – clear as mud, right? Tucked into that tome is a handy […]
The CFPB releases a Monthly Complaint Report which provides high level insight on consumer complaint trends for 11 products including consumer loans. According to Compliance Week, of the over 1 million public complaints the top 100,00 are about debt collector’s harassing and deceptive tactics.
“The customer is always right” is no longer just a common business principle, but a regulatory imperative.