Discrimination & Harassment Policies: How To Create A Safe And Comfortable Work Environment
To create a working environment where people feel comfortable and safe you have to have a workforce that’s compliant with anti-discrimination and anti-harassment laws. Once your workforce understands the pitfalls and the possible consequences of discrimination and harassment, they can be a part of making their work environment a comfortable and safe place to work.Which is why very compliance program should include policies and training on both anti-discrimination and anti-harassment issues.
Discrimination & Protected Classes
Make sure your workforce understands these as they are key to maintaining compliance in your business. These include race, color, religion, gender, age, disability, etc. Discrimination is treating any person in an unfair manner based on their status as a protected class. The trouble is that there can be a fine line between discrimination and gathering info that is necessary to meet certain requirements. Education is key for those of your employees who may need to inquire into some of these areas to do their job. Take consumer finance for example: lenders are not allowed to discriminate against a customer based on marital status, but employees can ask a customer about alimony payment and if those payments are likely to continue to determine finance eligibility.
In 2015, the Equal Employment Opportunity Commission (EEOC) obtained over $525 million on behalf of victims who suffered a form of discrimination in the workplace.
You don’t want to be one of those statistics. To avoid these types of fines (and maintain your professional integrity) train your workforce to understand what protected classes are. What is permissible to consider, and how to conduct business accordingly. This one compliance practice makes for a more effective working environment, and ultimately, better business.
Harassment
In 2015, the Equal Employment Opportunity Commission (EEOC) obtained over $525 million on behalf of victims who suffered a form of discrimination in the workplace.
Harassment is a form of discrimination characterized by unwelcome verbal or physical conduct that makes it difficult for an employee to do their job. It can include intimidation or comments of a suggestive/offensive nature resulting in an uncomfortable working environment. A harassment free work environment means a comfortable and safe place for your employees and customers. When employees feel safe they will be less stressed and more productive meaning your bottom line is secure.
What does your team need to know? Three keys:
- What to avoid
- What to do if it happens
- How it can impact the business
Your policies and trainings should cover each of these areas. Include your anti-retaliation policy here as well so you workforce feels comfortable bringing any concerns forward.
What does your team need to know? Three keys:
- What to avoid
- What to do if it happens
- How it can impact the business
