Stat of the Week: My Onboarding Program Is…
Some of my favorite parts of the webinars we run here at Compli are the audience poll segments. It’s a chance for audience members to see where their perspectives and approaches fit within their industry, and for us to collect (albeit informally) some actual data from workforce compliance professionals. The results are always informative, and frequently surprising.
During our recent webinar, Employee Experience Best Practices, we asked attendees the following question:
Do you have an onboarding program?
How is it managed?
A) No, we don’t have an onboarding program.
B) Yes, we have an onboarding program, and it’s managed manually or through a paper process.
C) Yes, we have an onboarding program and it’s automated, so none of the steps get missed.
How would you answer that question? The majority of webinar respondents (approximately half) chose B, about a third chose C, and roughly 20% chose A.
That’s right: 1 in 5 businesses doesn’t have an onboarding program. If your organization would be counted among this group, consider the following:
- The total cost of turnover per employee can range from 100–300% of the individual’s salary.
- Standardized onboarding procedures lead to 50% greater productivity.
- Organizations that invest in effective onboarding retain 50% more new hires than their competitors.
Onboarding programs pay off, and automated programs are most effective.
How so? I’m glad you asked.
- Initiative oversight and communication tools allow you to proactively identify problems or non-conforming activities within your workforce. A dashboard within an automated system can show you, for example, that everyone in your sales department has completed required training, but that half of your team in the service department hasn’t undergone their safety training. This is important not only from a compliance standpoint, but for basic safety.
- Smart form management reduces busywork and email load. Moreover, you can verify, at a glance, that every new hire has received all necessary documents and filled them out in a timely manner.
- Automated training functionality provides your employees with educational content tailored to their location and role at your organization. It’s especially beneficial for organizations that do business in multiple states, as training requirements and timelines differ from jurisdiction to jurisdiction.
- Employee engagement tools keep your team members informed, motivated, and satisfied at work. These tools also empower them to report workplace incidents, offer feedback, and air their concerns.
And onboarding is just the beginning. The organizations using manual programs—not to mention those with no programs at all—aren’t only missing out on capabilities that improve employee retention, but a whole suite of tools and features that reduce the time, hassle, and cost associated with compliance. With 70% of employers not taking advantage of automation, this is a major opportunity to outperform your competitors.
