What’s the status of that consumer complaint? Are we classifying our salesforce properly? Who hasn’t watched the sexual harassment training video we sent out on September 15th?
Although it originates from large-scale considerations about legal and ethical obligations, workforce compliance often comes down to nitty-gritty questions with nitty-gritty answers. And over the past month, we’ve learned a significant amount about one of the nittiest and grittiest topics in compliance: internal audits.
What we’ve discovered is that an audit provides a comprehensive snapshot of your compliance program to investigators within and outside your organization. In a robust compliance management system, organizational audits occur through an independent, recurring function that seeks quality assurance of compliance throughout the business’s processes, systems, and practices. They’re how organizations make sure their compliance programs are working—down to the smallest details.
We’ve also examined how routine, standardized audits through an automated CMS make life easier for your auditors and reduce hassle for your workforce.
But that’s still all pretty theoretical. What about a new organization launching its first compliance program? How should a company go about structuring and reviewing its compliance initiatives on day one?
To answer those questions, we’ve developed a worksheet that will help you think through how to audit your compliance initiatives, determine which areas need attention, and what to expect when your compliance program goes live.
You can use this worksheet for each compliance initiative (such as your fair lending practices, your HR initiatives, or your safety initiatives—to name a few). Together, these documents can form the basis of the audit portion of your compliance playbook.