On the unfortunate chance your company’s subject to CFPB’s supervision and examination, you need to know what you’re getting into. The CFPB created a 924 page manual (version 2, released in October 2012) so that companies could be clear on what to expect – clear as mud, right? Tucked into that tome is a handy […]
The latest corporate compliance news around the topic of CFPB Compliance. Tools and insights to keep you out of the regulator’s crosshairs.
“The customer is always right” is no longer just a common business principle, but a regulatory imperative.
We have come to the final recap in the four-part CFPB Webinar Series. Today, our focus is The Audit Function. To dive deep into the audit function, review best practices for hiring and managing auditors, and identify what regulators need from your audit, you will hear from frequent speaker and author on consumer financial services […]
It’s not always easy to talk about compliance. But when your lending partner needs to prove its clients’ compliance to the Consumer Financial Protection Bureau, you may not have a choice.
For those of us concerned with federal fair lending laws, 2017 is shaping up to be an historic year. An unprecedented administration will assume control of the highest levels of government at the end of this week, and many Consumer Financial Protection Bureau watchers—myself included—are wondering what the next few months and years have in […]
This week we continue with the third recap of the CFPB Watch Webinar series titled, Complaint Management: What You Need to Know. Participants heard from chief operating officer of DealerGripe, Dave Sierk on why a customer response program is good business.
Michael Benoit from Hudson Cook stopped by this week to give us an update on CFPB activity and how it affects auto dealers (and lenders as well). Here’s what Michael had to say: This month’s report features activity from the Consumer Financial Protection Bureau, the Federal Reserve Board, the Federal Communications Commission, and the Federal […]
Some things are worth repeating. Like Compli’s CFPB six-part Webinar series. For those of you who missed out on the webinar the following recap will catch you up on what you missed. And for those of you who were a part of the webinar, this should be a great refresher.