How can your team achieve a high compliance score? The key is your compliance reporting functionality within your compliance management system—and a few lessons from Pac-Man. For as much as we’ve written about workforce compliance—and it’s enough to fill several books—the subject matter is actually relatively simple. You could even say it’s like an old […]
Dreading your next internal audit? You’re not alone. Apprehension around audits is a fairly normal feeling, particularly in highly regulated industries such as automotive and consumer finance, and especially when employees’ jobs could be on the line. But consider the fact that an audit can impact your team’s quality of life in positive ways, too. […]
Will emerging transportation technologies bring in new truck drivers or push them away? That was the big question at a roundtable on “Emerging Technologies in the Trucking Industry” hosted by the U.S. House of Representatives subcommittee on Highways and Transit last month. Over the course of 90 minutes, industry leaders and lawmakers discussed the potential […]
How do you know what you don’t know? That may sound like a Zen koan, but it’s actually a fundamental measure of your workforce compliance program. Compliance generates a lot of data—HR forms, policy sign-offs, training program outcomes—but it all adds up to nothing if your compliance management system lacks sufficient reporting capabilities. Most organizations understand […]
One idle truck can cost a fleet anywhere between $500 and $1,000 per day. When you’re hiring and training hundreds new drivers each year, days start to pile up.
In transportation, speed makes all the difference. Why waste your fleet’s time with outdated methods for driver onboarding, training, and compliance? Here on the Compli blog, we’ve explored the ins and outs of running a successful trucking company—from adopting the latest technology to reducing turnover, to keeping your team safe, happy, and productive. Now, it’s time […]
Imagine you’re a call center worker. You’ve just arrived at work, and the first thing you do (after grabbing coffee, of course), is turn on your computer and check your voicemail.
No one likes consumer complaints—not your board, not your capital partners, not the Consumer Financial Protection Bureau, not even consumers. In fact, most people never complain (even when they should) and those who do tend to do so only when they’re infuriated to the point of never willingly doing business with you again.
Joe Aakre is Compli’s Senior Sales Engineer, but you might know him better as Professor Joe, our resident scholar and lecturer on all topics compliance automation. Last week Joe stepped in front of the proverbial blackboard once again for a presentation about a topic we see our customers dealing with all the time: employment law.
We can all stand to learn something from Bill O’Reilly. That is, the former Fox News host can teach compliance-minded organizations—including automotive dealerships—not necessarily through his words, but by his example.
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