“Experience is simply the name we give our mistakes,” Oscar Wilde once remarked. Although he died right around the advent of the modern truck, the eminently quotable Irish writer might as well have been talking about transportation Compliance, Safety, and Accountability.
Thanks to the Federal Motor Carrier Safety Administration, many carriers today are “experienced” in the Wildean sense: they’ve been caught, and fined or disciplined, for their mistakes. But how many transportation companies dig into that experience to really learn from it? How many companies use their CSA data to improve not only their compliance outcomes, but overall business performance moving forward?
In “Making the most of your CSA data,” her recent article for Fleet Owner, National Lease’s VP of Member Services Jane Clark explains how ongoing, rigorous reviews of CSA data can lend fleets a competitive advantage.
“If you are not analyzing the data from roadside inspections reports,” she writes, “you are missing out on a big opportunity to improve your fleet’s maintenance and repair operation.
According to Clark, your transportation company’s CSA violations contain “many lessons”, including which vendors have your back:
“Analyzing the data will also give you insight into the competency of your shops and those of any outside service providers you work with. For example, you will be able to see if one shop is overlooking something during brake inspections that might result in a larger number of CSA violations. Armed with this information, you can set up a training model for technicians to refresh their skills or speak to your outside service providers to make sure their technicians are properly trained.”
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How does your fleet track and analyze your CSA scores and identify at-risk drivers? Our transportation compliance platform, Compligo, imports new inspections assigned to your company nightly from the FMCSA Compass site. Executives get a dashboard view of the data, and can sort violations by type, driver, severity and other criteria, helping you identify areas of risk. Learn more about Compligo.