What Keeps You Up At Night? Our Customers Said…
What keeps the brightest minds in compliance up at night? Uninformed employees, missing paperwork, pending regulatory action—basically, any number of things that could lead to exposure. When a single missing or mishandled element can place an entire compliance program in jeopardy, there’s a hundred thousand details to keep in mind. And when regulations change overnight, it’s a wonder compliance professionals get any sleep at all.
Still, somehow, they manage to do it. For the past few months, we’ve been learning exactly how.
In the Smart Compliance Podcast, we host real, live conversations with smart people tackling compliance problems within their workforces. What we’ve found is that while every organization’s compliance needs are totally unique, the best programs tend to have certain elements in common.
But since what could go wrong is just as (if not more) fascinating that what’s going right, we’ve asked our interviewees the same question posed above: What keeps you up at night?
As an HR manager and someone who has to worry about compliance, what keeps you up at night? What’s the biggest concern that Compli helps you alleviate?
Tyler: Definitely required trainings. You know, Compli is kind of a one-stop for trainings. Obviously, there are some additional trainings that are needed in the automotive industry that Compli might not offer. But at the same time, it covers privacy and Form 80-300. It allows me to put my entire workforce on notice if there’s a new requirement sent out by OSHA and I need to upload a new policy. It actually allows me to sleep a lot better at night than if I was focusing on either paper or focusing on each individual one of our locations doing the proper training. It’s definitely an all-encompassing tool that I can check and run reports. You know, if I see that there’s an issue coming up at one of the locations, I have the ability to reach out to the appropriate personnel and solve that issue before we actually do have a problem.
Listen to the whole interview here.
Going forward, what kind of things do you have on your mind in terms of compliance, what keeps you up at night as you look forward and things get moving that way? What kinds of compliance issues are you worried about in the future, and how are you hoping to kind of keep that all organized?
Andy: Well, to be honest with you, I’m working on a complete compliance management system now. The two biggest things that keep me awake at night, as you would say, is complaint management and vendor management, to be able to track and know what’s going on as far as the complaints that we receive and the vendors that we deal with.
Listen to the whole interview here.
What would your biggest compliance challenge be as a director of human resources right now?
Tina: Just staying current. Honestly, keeping up is my greatest challenge. I can go to bed and wake up the next day and have a new policy I have to write just because someone decided that they want to pay $2.00 more an hour in one state. It changes everything.
Listen to the whole interview here.
So how do you go about keeping track of that (regulations) and manage to sleep at night at the same time?
Jeff: Well, some nights, you just don’t sleep. But we generally for the payroll and HR compliance side, we use Compli. It’s been very effective at allowing us at a corporate level to monitor what’s going on at the stores. Prior to using that software, we relied on each individual store controller to make sure everything was done all right. And then we would go in on an occasional basis and look through paper files.
But going electronic and using Compli allows us to monitor it on a higher level from the corporate office and allows the compliance person a lot easier access to check on stores on a more frequent basis and make sure everything’s been done correctly.
Listen to the whole interview here.
