Out of the Box
Best Practices

Kick start your compliance initiatives with
Solution Sets: comprehensive, easy-to-roll out,
policy packs and training that cover a wide range of topics.
 
 

What is a solution set?

It’s a collection of prepackaged compliance content, including policies, guidelines, forms, assessments and online training, supported by configurable business process workflows and reporting.

 

Policy Packs

Policies
Guidelines
Forms
Assessments
Supporting Documents
Workflows & Processes
Reports

Training

Online Training
Workflows & Processes
Reports

Solution Set Catalog

  Consumer Finance for Auto Dealers

Policies, online training, forms and assessments for auto dealer compliance to support Department of Justice (DOJ), Federal Trade Commission (FTC) and Consumer Financial Protection Bureau (CFPB) regulations.

  • Equal Credit Opportunity Act/Regulation B
  • Truth in Lending Act/Regulation Z
  • Credit Application Process
  • Adverse Action Policy
  • Fair Debt Collections Practices
  • Telephone Consumer Practices
  • Service Member Civil Relief Act
  • Risk Based Pricing
  • OFAC/USA Patriot Act
  • GLBA

  Consumer Finance Compliance

Policies, forms and assessments for lending facilities that address the concerns of regulating bodies like the Consumer Financial Protection Bureau and Department of Justice.

  • Equal Credit Opportunity Act/Regulation B
  • Fair Credit Reporting Act/ Regulation V
  • Truth in Lending Act/Regulation Z
  • Unfair, Deceptive and Abusive Practices
  • Fair Debt Collections Practices
  • Service Member Civil Relief Act
  • Telephone Consumer Practices
  • OFAC/USA Patriot Act
  • Dodd-Frank/GLBA/ Regulation P
  • Introduction to Non-Mortgage Consumer Lending
  • The Electronic Fund Transfer Act / Regulation E

  Sales & Marketing Compliance

Training workflows, guidelines, and reference materials for front-of-the-house sales and advertising, consumer interactions, marketing practices, and disclosures of information.

  • Money Laundering and Cash Reporting Rule
  • Red Flags Program
  • Telemarketing
  • Email & Fax
  • FTC Used Car Rule and Federal Odometer Act
  • Menu Selling & Packing
  • Spot Delivery & Re-contracting
  • Magnuson-Moss Warranty Act
  • Negative Equity
  • Consumer Leasing Act/Regulation M

  HR for Employees

Forms, online training, workflows, guidelines, and reference materials that help address the many human resources issues directly affecting employees.

  • Discrimination & Harassment
  • New Hire Orientation
  • Employee Handbook
  • FMLA
  • Disabilities
  • Employee Forms

  NADA Fair Credit Compliance Policy & Program

Guidelines, policies and templates needed to conform to NADA’s Fair Credit Compliance Policy & Program

  • Overview of Fair Credit Compliance Policy & Program Templates
  • Dealership Fair Credit Compliance Program
  • Appointment and Policy & Program Approval
  • Appendix A: Dealership Fair Credit Policy
  • Appendix B: Dealership Standard Dealer Participation Rate
  • Appendix C: Dealership Inventory Reduction Criteria
  • Appendix D: Dealer Participation Certification Form

  HR for Supervisors

Forms, online training, workflows, guidelines, and reference materials that help address the many human resources issues directly affecting employees.

  • Discrimination & Harassment — Supervisors
  • Hiring
  • Progressive Discipline
  • Recognizing Disabilities – Supervisors
  • Separation
  • FMLA – Supervisors
  • Records Retention
  • Wage and Hour

  Employee Health & Safety

Online training, workflows, audit workflows, forms, policies, guidelines, and reference materials related to occupational safety and employee health concerns for your workforce.

  • Hazard Communication
  • Emergency Action Plan
  • General Safety (Injury & Illness Protection)
  • Ergonomics

  Environmental Safety

Online training, workflows, audit workflows, forms, policies, guidelines, and reference materials to ensure workplace safety throughout your organization.

  • Hazardous Materials
  • Accident Reporting
  • Storm Water Pollution
  • Air Quality
  • Green Dealerships Initiative

  Ethics

The core Code of Conduct policy along with forms and workflows to help automate your Ethics program.

  • Code of Conduct
  • Workplace Values
  • Business Integrity
  • Data Security

  Bring Your Own Content

Online training, workflows, audit workflows, forms, policies, guidelines, and reference materials to ensure workplace safety throughout your organization.

  • Hazardous Materials
  • Accident Reporting
  • Storm Water Pollution
  • Air Quality
  • Green Dealerships Initiative
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